FAQ

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Whether you’re just beginning your apartment search or ready to make your move to Stack House, there are a few important details to consider that will help you make your decision. Below, you’ll find answers to common questions about touring, leasing, policies, amenities, and day-to-day life in our South Lake Union community. If you don’t see what you’re looking for, our on-site team is always happy to help.

  • How do I tour an apartment and check out the community?

    We offer a few different options so you can explore Stack House Apartments in SLU in the way that works best for you. You can try our virtual tours to view our apartments and community spaces from wherever you are or book your visit online to see them in person. If you have questions or need help along the way, feel free to contact us.

  • How do I apply for an apartment at Stack House?

    You can start your application directly on our Floor Plans page, once you’ve found a layout you like, or through the Interactive Property Map if you’re applying for a specific apartment. You can also register and begin the process through our leasing portal.

  • What documents do I need to provide for the application process?

    Applicants are required to provide a valid photo ID, proof of income, and any additional documents needed to verify employment, income sources, or rental history. Our leasing team will let you know if any extra information is needed.

  • What are the income requirements to qualify for an apartment?

    Applicants must earn at least three times the monthly rent. Income from multiple applicants can be combined, and other verifiable income sources may be considered.

  • What is the lease term for the apartments?

    Lease terms depend on availability and seasonal offerings. The standard lease term is 12 months, with some options for up to 18 months.

  • Can I sublease my apartment?

    No, for the comfort of all residents in our community, subleasing is not allowed at Stack House Luxury Apartments.

  • Is renter's insurance required?

    Yes. All residents are required to carry renter’s insurance with a minimum of $300,000 in personal liability coverage and list Stack House as an interested party on the policy.

  • How do I renew my lease?

    To renew your lease, simply notify the leasing office. Renewal documents can be completed and signed online or in person at the office, making the process straightforward.

  • Does Stack House Apartments offer affordable housing options?

    Stack House does not offer designated affordable housing units. However, we do accept housing vouchers in accordance with local and state regulations.

  • Are there move-in or application fees?

    Yes. There is a non-refundable application fee of $50. If approved, a $500 holding deposit is also required and will be applied according to the terms outlined during the leasing process.

  • Are there services to help with the move-in process?

    While we don’t provide move-in services, our friendly on-site team is here to answer your questions and support you every step of the way.

  • Are there any restrictions on decorating or modifying the apartment?

    Yes. Certain restrictions apply. Please refer to your lease agreement for details, or contact the management team if you have specific questions before making changes.

  • What happens if I need to break my lease?

    If you want to end your lease early, you can find your options, including any applicable buyout or termination fees, in the lease agreement. You may also have to pay concessions if you end the lease early. Let us know if you need more details.

  • How much notice is required before moving out?

    A written 20-day notice is required before move-out, as stated in your lease agreement.

  • What is the process for moving out?

    Once a written notice is received, our team will provide additional instructions and documentation outlining the next steps, including move-out expectations and timelines.

  • How long does it typically take to receive the security deposit refund?

    Security deposit refunds are issued within 21 days of move-out, as required by the City of Seattle. Timing may vary slightly depending on mail delivery and whether a forwarding address is on file.

  • How much is the security deposit, and when is it due?

    A holding deposit is due at the time of application. Details on how this deposit is applied are provided during the leasing process.

  • Are utilities included in the rent?

    No. Utilities are not included in the rent.

  • Which Wi-Fi providers can I use?

    Residents can choose from providers such as Astound, Xfinity, or Verizon. If you’re considering a different provider, we recommend confirming service availability first.

  • How can I pay my rent?

    We encourage residents to pay rent online through the BILT app.

  • Are there other fees such as monthly amenity fees or technology fees?

    No. There are no additional monthly amenity or technology fees.

  • Is parking available? Is there an additional fee for parking?

    Yes, Stack House has parking available, managed by Diamond Parking. Current parking rates are $275 per month and are subject to change. For the most up-to-date availability and details, please contact Diamond Parking directly.

  • Are there any restrictions on overnight guests?

    Yes. Per the lease agreement, there are limits on how long guests may stay before they are screened as applicants and added to the lease. Guests not on the lease can only stay for up to seven days in a year without written permission from management. Additional rules may apply if the apartment isn't fully occupied.

  • Are there EV Charging stations?

    Yes, we have EV charging stations available for residents of our Seattle apartment community.

  • How do I submit maintenance requests?

    You can easily submit maintenance requests in the RentCafe resident app. This feature allows you to track your requests and share all details with our maintenance team.

  • How quickly are maintenance issues addressed?

    Maintenance requests typically get a response to schedule a service visit within 24 hours. We care about your comfort, so we prioritize emergency issues and resolve them as swiftly as possible.

  • Do you allow pets in the apartments?

    Yes. Stack House Apartments is a pet-friendly community, and we welcome cats and dogs, subject to our pet policies.

  • Is there a pet deposit or a monthly pet fee?

    A $300 pet deposit per pet is required. If you have questions about additional pet-related fees or want to confirm details for your specific situation, our leasing team is happy to help.

  • What is the pet policy for specific breeds or sizes?

    Breed and animal restrictions do apply and are outlined in our rental criteria. Service animals and assistance animals are not subject to these restrictions. For questions about a specific pet, please contact the leasing office.

  • What on-site amenities do you offer to accommodate pets?

    Stack House offers an on-site pet relief area, making it easier to care for your pet while living in the community.

  • What amenities are available in this Seattle apartment community?

    Stack House has a well-rounded mix of community spaces and in-home features. Community amenities include a golf simulator, indoor sports court and game room, rooftop deck with grills, a community garden, 24-hour fitness center, lounges, and work-friendly spaces. Apartments have modern finishes and efficient appliances, with many homes offering Space Needle views. For a complete list of community and in-home amenities, visit our Amenities page.

  • Are there laundry facilities in the complex?

    All apartments at Stack House include an in-home washer and dryer, so there’s no need to use shared laundry facilities.

  • Is there bike storage available on the property?

    Yes, our Seattle SLU luxury apartments offer on-site bike storage for our residents.

  • Do the apartments have high-speed internet access?

    Yes, Stack House Luxury Apartments have access to high-speed internet.

  • How does package delivery work?

    Packages are delivered by USPS or routed to the Amazon Hub and parcel room for secure pickup.

  • What floor plans are available at Stack House Apartments Seattle?

    Stack House offers a range of apartments for rent in SLU Seattle, including studios, one, two, and three-bedroom floor plans, as well as lofts, townhomes, and live/work homes. You can view current availability and details on specific units on our Interactive Property Map.

  • Do you offer virtual tours of the apartments?

    Yes. Virtual tours of our apartments and community spaces are available online on our website.

  • Are furnished apartments available?

    Yes. Furnished apartment options are available through third-party providers, such as CORT furniture rental.

  • Are there any community events or activities organized?

    Yes. Stack House hosts resident events throughout the year, offering opportunities to connect with neighbors and enjoy the community beyond your apartment.

  • Are there quiet hours in the community?

    Yes. Quiet hours are outlined in the lease agreement and follow the City of Seattle’s noise ordinance to help maintain a comfortable living environment for all residents.

  • How do I report a noise complaint?

    If a noise concern occurs after hours, residents can contact the courtesy patrol. During office hours, you can notify the property management team, and they’ll help address the issue.

  • What nearby schools or childcare facilities are available?

    Information about nearby schools and childcare options is available upon request. Our leasing team can help share resources based on your needs.

  • Tell me more about the location of Stack House Luxury Apartments in Seattle, and what transportation options are available nearby?

    Stack House is located at 1280 Harrison Street in Seattle’s South Lake Union neighborhood. Nearby transit options include the Seattle Streetcar South Lake Union Line, bus routes 40, 62, and 70, and light rail access at Westlake Station. The area is also walkable and bike-friendly, with nearby bike lanes and waterfront paths.

  • What is your smoking policy?

    Stack House is a smoke-free community. Smoking is not permitted inside apartments or in common areas, as outlined in the lease agreement.

Still Have Questions? Contact Us Today!

If you’re looking for apartments for rent in SLU Seattle and think that Stack House is the right fit for you, we’d love to welcome you home. Have more questions about our policies or availability? Just reach out to our management team through our online contact form or give us a call at 206.682.7319. We look forward to hearing from you and helping you make this important decision.